FAQ
How Can I Sign into My REDI-FOODS Account?
You can easily sign into your RediFoods account with your username and password. Click the login button at the top (main menu) of the website, then enter your username and password.
OR
I don’t remember my password. What can I do?
Click the following link and enter your email or username to get a link for you to create a new password.
The link will be sent to your email. So, keep your registered email open.
How can I change my password?
Changing your RediFoods password is easy. Login to your RediFoods account and click the link below.
You need to remember your current password and have your new password handy.
How do I pay for an order?
To pay for an item on RediFoods, please follow the following steps:
- BUY NOW—Select the product (s) you want to buy, and click Buy Now. If you can’t find the item, you can use our search box, go to My Browsing History, or My Wishlist (if you have previously added the product to your Wishlist.
If you need further information or bulk discount, select Make Enquiry/Request a Quote. You will receive a response to your inquiry as well the next steps to take. If Buy Now button is not there, maybe the price of that item changes often, select Ask A Question to request a quote in this situation.
- PROCEED TO CHECKOUT—Update and confirm the quantity you want to buy and click Proceed to Checkout.
- SELECT METHOD OF PAYMENT – Select Bank Deposit/Bank Transfer if you prefer to pay into RediFoods Holding Account. Otherwise, select Debit/Credit Card (Note that we accept cards domiciled in Naira).
- PLACE ORDER – Once everything is set, check the box for Terms and Conditions (if you have read them) and click PLACE ORDER. You will receive an email and SMS notification to confirm your order. If you are paying via Bank Deposit or Bank Transfer, we will not process your order until we confirm payment.
Bank Account to pay into for fund transfer
Please make payment into the following RediFoods Holding Account:
Sterling Bank
Account name: Redi Foods
Account Number: 0073680362
When can I make payment?
You can easily make payment when you place your order on our website. If you are in doubt, possibly because an item that does not have a stable price (e.g. day-old chicks), please use the button Ask A Question.
Can I pay after delivery?
No, we don’t accept payment on delivery. Please make full payment before we ship the products to you.
How do I make payment?
You can pay online using your Naira Mastercard, Visa Card, or Verve Card when you Place Order..
You may also pay by Bank Transfer/Deposit into the RediFoods Holding Account provided above.
How do I place an order on Redi Foods?
Finding an item, placing an order, and receiving your item is very easy on Redi Foods. Once you have found the item you want to buy follow the steps below.
ADD TO CART
If the Add to Cart button is visible, that means you can immediately pay for that item.
Click on ADD TO CART button to add the product to your cart. You will be redirected to the Cart page. If you still have other products to buy, click CONTINUE SHOPPING button on the cart page.
If you have already navigated away from the product you want to buy, click on Browsing History at the top of the page to see your recently viewed items.
CLICK PROCEED TO CHECKOUT TO MAKE PAYMENT
Enter your billing and/or shipping information.
NEXT, CHECK THE QUANTITY
You will see a small box showing the quantity you have selected to buy. If you want more or less, you can change it here, and then click UPDATE CART. If you have a coupon code to use, you can also enter the code on this page, and click APPLY COUPON. Once you are set, you can PROCEED TO CHECKOUT.
SELECT A PAYMENT METHOD
Select the method you will use to pay – mainly Bank Transfer/Deposit OR Debit/Credit card. If you opt to pay via bank transfer/deposit, your order will be on-hold until you make payment and notify Afrimash via email, SMS, or WhatsApp. You will receive a confirmation email and SMS when we process your order.
CLICK PLACE ORDER
Click PLACE ORDER to complete the process of placing your order.
After you PLACE ORDER, we will confirm your order by email notification. Sometimes, we would need more clarification about your order. In a case like that, we will call you for clarification.
If you have any question or worry, please call 0**** or email [email protected]
How Can I Get an Invoice for My Order?
Once we confirm your payment and process your order, you can easily download your invoice from your My Account Page on Redi Foods and print it out for your use.
You will also find your invoice attached to the email we send to you when your order processes and when your order is completed.
How do I know the status of my order?
We will send you updates concerning the status of your order regularly. If you have questions, reply the order email you receive from us.
What is a Coupon Code? How Do I Use it?
MEANING OF COUPON CODE
A coupon code is used to give you a discount or free shipping for one or more items. It usually consists of letters and/or numbers that you can enter in your Shopping Cart or Checkout Page in order to get a discount on your purchase from Redi Foods.
Coupons are not always available, and the validity of coupons is usually limited. So, always ensure you use coupon codes as soon as they are available.
CONTACT US
RediFoods Office Address:
